Refund and Returns Policy
At Global Key Licenses, we are committed to ensuring that our customers receive genuine, fully functional software licenses at the best possible value. We want you to shop with confidence, knowing exactly what to expect.
Because our products are digital software licenses delivered instantly via email, the nature of our goods means they cannot be physically returned. However, we do provide a clear refund policy under specific conditions outlined below.
At Global Key Licenses, we stand behind the authenticity and functionality of every software license we sell. Your satisfaction is important to us, which is why we offer a 30-day refund policy under specific conditions.
1. Eligibility for Refunds
You may request a refund within 30 days of purchase if:
The license key provided is invalid or cannot be activated.
The product delivered is different from what you ordered.
There is a technical error on our side that prevents you from receiving or using the license.
2. Non-Refundable Situations
Refunds will not be granted if:
You purchased the wrong product or changed your mind after the license has been delivered.
The license has already been activated or linked to your account.
The problem is due to device or system incompatibility when specifications were clearly stated on the product page.
The request is made more than 30 days after the purchase date.
3. How to Request a Refund
To request a refund, please contact us at [your email] with:
Your order number.
Proof of purchase.
A short explanation of the issue (with screenshots if possible).
We will review your request and respond within 1–3 business days.
4. Resolution Process
If approved:
Refunds will be processed back to your original payment method within 1–3 business days.
In some cases, we may offer a replacement license instead of a refund.
5. Contact Us
For any questions regarding our Refund & Returns Policy:
📧 refund@globalkeylicenses.com
🌐 globalkeylicenses.com
